AMCC Help Desk

General

• Phone System Troubleshooting

  • Call Quality Issues (audio dropout, poor sound, disconnected, etc.)

• Phone System

  • Park a call using Dial Codes
  • Fax-Email and Email-Fax with Vitelity
  • SMS enabled DID - Vitelity
  • Voicemail via Vitelty - Recording Greeting
  • 3CX - Send caller to Ext # VoiceMail
  • Hold vs Park
  • Transfer Call Directly to Voicemail

• Announcements

  • ★ Backup

• Tips & Tricks

  • Windows Server Password Change
  • Office 365 Configure Android Email
  • Outlook (Microsoft Hosted Exchange) Password Expired
  • Email to coworker bounces with error
  • Microsoft Hosted Email - Office 365 - Mobile Device Setup
  • 3CX MyPhone Installation
  • Timeslips License Not Available
  • Public Folder Access in Outlook
  • Carbonite Backup skipping certain files
  • Add any item to Windows 7 Taskbar
  • iPhone Exchange Email setup (ActiveSync)
  • Panasonic KX-TGP500 Wireless SIP Phone Manual
  • Windows Storage Server 2008 R2 Essentials - Client Restore
  • 3CX Firewall Configuration Ports
  • Cisco SPA5xx Manual Provisioning
  • Windows Home Server Launchpad - Open Minimized
  • Blackberry Email setup for OWA - Outlook Web Access (GPE)
  • Android Phone - not syncing calendar to OL
  • Proxy Client Remote
  • 3CX - E911 Verification
  • RemoteApp Install
  • SBS SRV Record for Autodiscover
  • 3CX Call Pickup - Yealink
  • WHS Remote Access
  • Snagit stops printing - gives error on Joyce PC
  • Yealink - Custom Logo
  • DD-WRT setup from Earl Slusher
  • iPad Synching to Outlook
  • WHS Port Forwarding (and Changing)